Privacy Policy

Last updated: May 16, 2026

Welcome to The Inner Fire with Heather Evans (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you share with us through www.heatherevanscoaching.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Voluntarily

Name
Email address
Phone number
Mailing address
Billing and payment information
Information submitted through contact forms, questionnaires, coaching applications, or bookings
Any information you share during coaching sessions or communications

Automatically Collected Information

When you visit the Website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the Website
Referral sources
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Provide life coaching services
Schedule and manage appointments
Respond to inquiries
Process payments
Deliver newsletters or marketing communications (with consent)
Improve our Website and services
Maintain records and comply with legal obligations

We only collect information that is reasonably necessary for these purposes.

3. Consent

By using our Website or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us at the email address below.

4. Coaching Confidentiality

We treat coaching conversations and client information as confidential. We will not disclose personal information shared during coaching sessions except:

With your consent
When required by law
If disclosure is necessary to prevent serious harm
To comply with court orders or legal investigations

Please note that life coaching is not regulated healthcare, therapy, psychiatry, or counseling unless specifically stated otherwise.

5. Cookies and Analytics

Our Website may use cookies, pixels, and analytics tools such as:

These technologies help us understand Website usage and improve user experience.

You can disable cookies through your browser settings, though some Website functionality may be affected.

6. Email Marketing

If you subscribe to our newsletter or download resources, we may send you marketing emails.

You may unsubscribe at any time by:

Clicking the “unsubscribe” link in emails, or
Contacting us directly

We comply with Canada’s Anti-Spam Legislation (CASL).

7. Third-Party Services

We may use trusted third-party providers for:

Website hosting
Payment processing
Scheduling
Email marketing
Video conferencing
Analytics

Examples may include:

These providers may store or process data outside Canada, including in the United States. Information may therefore be subject to foreign laws.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy
Maintain business and tax records
Meet legal and regulatory requirements

When information is no longer required, we securely delete or anonymize it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system is completely secure.

10. Your Rights

Depending on your location within Canada, you may have the right to:

Access your personal information
Correct inaccurate information
Withdraw consent
Request deletion where applicable
Ask questions about our privacy practices

To make a request, contact us using the information below.

11. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

The Inner Fire with Heather Evans
Email: theinnerfirecoach@gmail.com
Website: www.heatherevanscoaching.com
Location: Comox, British Columbia, Canada